General conditions concerning online purchases for
the Ski World Cup races and for the concert planned

1. General conditions
The contractual agreement is between the ticket purchaser and the Organisation Committee Audi FIS Alpine Ski World Cup 2023 and concert planned, P.O.Box 84, CH-3963 Crans-Montana 1

2. Exchange and Refunds
Ticket can not be exchanged or refunded.

3. Postponement of a World Cup race
If a race is postponed to a later date the ticket will not be refunded, neither will be valid for the new date.

4. Cancellation of a race, resp. of the concert
If a race is cancelled, refunds are not possible. In the event that the concert planned is cancelled, the organiser will make a decision on possible refunds. In the event of force majeur, refunds will not be issued. 

5. Validity of tickets
The ticket allows the purchaser the right to a place on the selected day of the race or concert. Tickets will be cheked on arrival at the event. Only ticket purchased via the official channels will be valid. Ticketsholder must keep tickets until the end of the event, and they must not be damaged in any way, especially the barcode, which must easily be read. Resale, copying, counterfeiting or reproducing the ticket is strictly forbidden.

6. COVID-19
Please check the entry guidelines on our website a few days before attending the races.